Privacy Policy

Last updated: October 2026

This policy explains how Ongoingapproach Tree Service ("we" or "us") handles information when you visit ongoingapproach.garden, place a call to the phone number shown here, or send in a form. It is a general template and is not legal advice.

What We Gather

Some details come straight from you. These may include your name, phone number, email address, location, and notes about your tree or property. You share them when you call or fill out a form.

Other details are collected automatically as you browse. Examples are your IP address, browser and device type, the pages you open, and when you visit. Calls to the number on this site may be tracked. Some may be recorded for quality and billing reasons.

Why We Use It

We use your information to:

• Match you with an independent tree removal provider in your area
• Pass your request to that provider so they can reach out and set up a visit
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the website and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Ongoingapproach Tree Service is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners so they can get in touch. These providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors move through it. You can control cookies in your browser settings. Blocking them may change how some pages work.

Your Rights and Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To ask, email contact@ongoingapproach.garden. We may need to confirm who you are before we act on a request.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is fully secure. We keep information only as long as we need it for the reasons above, or as the law requires.

Children

This website is not intended for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Get in Touch

Have a question about this policy? Email contact@ongoingapproach.garden.